1st. Identification and business name of the company
Import Export GEFT 2014 SL with commercial name Ganga Electrónica and registered office at Calle San Juan de la Cruz, 4 de Cazalla de la Sierra (Seville), 41370, registered in the Mercantile Registry of Seville, registration number 1, volume 5918, folio 68, section, page 102677, provided with CIF No. B90160615, provides its electronic sales services over the Internet on its website www.gangaelectronica.es
His contact address is: [email protected]
His contact telephone number is: 955 98 48 89
2nd. User / client access conditions
The user of the Ganga Electrónica website will have the right to free and open access to the public information collected therein, although Ganga Electrónica reserves the right to restrict access to information, promotions and special offers to its registered customers.
Any user who accesses the Ganga Electrónica website has the right to register as a customer, thus being able to avail themselves of the special offers intended for the group of registered customers if they meet the specific conditions of the offer that are specified for each product.
The public information contained in the Ganga Electrónica website referring to both the Ganga Electrónica company and the brands, products, logos, ... of the wholesale companies and manufacturers of the products and services offered are protected by the legal provisions on intellectual property and industrial, so the copy, transmission, assignment, disposal or use by the client / user unrelated to the advertising purpose of its virtual publication that does not have the express consent of Ganga Electrónica, the manufacturer of the product or the owner of brands and logos, under the terms provided in section XI on Industrial and Intellectual Property Rights.
The client / user, prior to the formalization of the purchase of any of the products offered by Ganga Electrónica, must register their data and personal circumstances necessary for the formalization of the sale contract (name and surname or company name, ID / NIF, address , email address, phone / fax number).
The user may only contract and place orders if he is of legal age. Otherwise, the responsibility for placing orders by minors will be borne by the minor's parents or legal guardians.
In order to place orders on the website, each client will provide Ganga Electrónica voluntarily and under their responsibility with their personal data.
All personal data provided by clients in a fraudulent or false manner may be considered a crime of falsification of commercial documents.
Ganga Electrónica will be able to offer the client a personal registration system through a personalized access code (login) and a password (password) to facilitate future purchase operations for the client. In this case, the client may designate the desired key and password at their discretion, as long as these are available or are not assigned to other clients. Through an automatic process, Ganga Electrónica, if the client wishes, will generate the access code and password for the client. Keys or passwords with immoral, injurious, humiliating, discriminatory content or that contravene the provisions of the laws, nor those with terms that refer to brands, products or names protected by the legal provisions on Intellectual, Industrial Property or contrary to the rights to privacy, honor and self-image.
The client undertakes to ensure the confidentiality of his own access code and password. Ganga Electrónica is exempt from any responsibility derived from the incorrect use or negligence on the part of the client in complying with his obligation of confidentiality of his access codes.
3rd. Purchase and acceptance process
Ganga Electrónica reserves at all times and unilaterally the right to modify the price of the products and services offered through its website. To guarantee the customer the certainty and security of the price of their products, this will be the one in force in the advertising coinciding with the time of formalizing the order.
In the electronic purchase process, the following steps will be followed according to the menu of options consigned on the Ganga Electrónica website:
Information about the product offered to the customer:
It includes the technical characteristics, description, warranty period, manufacturer's brand, indicative photograph (if applicable).
Product price information:
information on the final price or sale price to the public of the product to be purchased, containing in the same order the final cost for the client and including VAT, shipping costs and insurance of goods and handling derived from transport. The final cost, therefore, will be communicated to the customer in the electronic purchase process before he formalizes his acceptance.
Possible discounts or promotional gifts will be freely directed by Ganga Electrónica to the groups designated at any time by Ganga Electrónica, or depending on the product offered, according to the advertising existing at any given time on its website.
According to EGEDA (SGAE) and the ministerial order BOE No. 148, Order PRE / 1743/2008 published on June 19, 2008, Ganga Electrónica integrates in the prices of all items (devices and equipment) subject to the fee the increase in renumbering compensatory for private copy.
Acceptance of the order:
At the time of order formalization, once the order acceptance menu option has been used, the client's consent is understood to have been given for the validity and effectiveness of the sales contract that binds the parties. Ganga Electrónica will electronically store the order, except for a reasonable typographical error, in which case the order cannot be processed.
Ganga Electrónica, after accepting the order, will inform the customer of the same by sending the order confirmation and also sending the general conditions in force of Ganga Electrónica to the email indicated by the customer.
The commitment acquired by Ganga Electrónica from the same until the end of stocks, so that Ganga Electrónica, in its commitment to quality and customer service, tries at all times to make the advertised products available. However, in the event of exceptional circumstances such as abusive order, interactive multi-order or those others that cause the end of stock of the product, the order and the contract signed between the parties will be rendered ineffective by virtue of this resolution clause, fully restoring the customer in case of prepayment the amounts paid for it.
Important note for the purchase of "Refurbished": Ganga Electrónica may offer products in this section from customer returns or with some non-significant failure to function (eg non-original packaging) that will be described exactly and in detail in the description of the item. Ganga Electrónica will respond to any lack of conformity within a year from delivery (according to the term recognized for this type of products in art. 123 of Royal Legislative Decree 1/2007) presuming that the lack of conformity during the first six months they already existed when the good was delivered (except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity), corresponding to the buyer to prove in the remaining 6 months that the lack of conformity already existed at the time of delivery.
Payment and shipping methods
Ganga Electrónica offers all these forms of payment so that you can choose the one that best suits your needs:
1 °.-Bank transfer or deposit
These payment methods consist of bank transfer or cash deposit of the full amount of the order in favor of the bank account owned by Ganga Electrónica in both forms of payment, with express mention of the order number linked to the payment. Orders with these payment methods that are not credited to the Ganga Electrónica account within 7 days after order confirmation will be automatically canceled after said period has elapsed. It is important to remember that some banks may take 1-2 business days to make the transfer effective, and account deposits may take a minimum of 24 hours to be reflected in our system.
2º.- Credit / debit card
Ganga Electrónica accepts payments with VISA, Verified by VISA, MasterCard and MasterCard SecureCode. The bank that issues the card must be in EU territory.
When ordering, the customer will provide their card details, which will be stored during the purchase process. Ganga Electrónica does not store information regarding credit cards.
This service will not have any surcharge on the total amount of your purchase. It is important to remember that some banks may take 1-2 business days to make the transfer effective.
The customer may pay for his order through the Paypal payment system. This method is fully insured, since in the event that you do not receive the order or it is different from the one offered, you can open a claim and PayPal will refund 100% of your payment.
This service will have a surcharge of 3.5% + 0.35 € on the total amount of your purchase.
4th.-Cash on Delivery (Temporary unavailable)
There are some conditions for cash on delivery: the maximum order amount is € 2350 and it can only be requested for orders destined for mainland Spain and for the professional photography categories. This form of payment involves a additional cost of 5% on the purchase price with a minimum of € 5 for the management of this form of payment. Furthermore, it is only possible to have one active cash on delivery order at a time. You will not be able to place a second order until the first has been delivered to you.
IMPORTANT: To qualify for the cash on delivery option, It is necessary to deposit 15% of the value of the product into account as a down payment, transport insurance and management costs to receive the product. Upon receiving the product, you will pay 85% of the value. In case of rejection of the package or cancellation, the 15% for management expenses will not be returned.
When you come to pick up your orders at our office, you can pay for the product in cash and take it to you immediately if it is in stock. Otherwise, you can pick it up when we receive it at our office.
6th.-Financing with APLAZAME
Shipments of orders of an amount equal to or greater than € 200 are free * for peninsular Spain; Sending orders with a value less than that amount has a cost of € 5 *
Shipping to Ceuta and Melilla has a cost of € 69 *
Shipping to the Canary Islands has a cost of € 24 *
Shipping to the Balearic Islands has a cost of € 9
Shipping to Portugal has a cost of € 9
Shipping to any country in the European Union has a cost of € 24
Shipping to non-EU countries in Europe has a cost of € 39
Shipping to the US has a cost of € 99
Shipping to South America has a cost of € 99
For other shipments, Contact us.
* Shipments to the Canary Islands, Ceuta and Melilla may be subject to the payment of import taxes and / or local customs (IGIC, IPSI)
* Large volume products (large appliances, air conditioners, televisions, etc.) may have a higher shipping cost depending on volumetric weight. Consult previously.
In the current situation, especially in confined areas, it is very important That the customer facilitate the receipt of the shipment because, if absent on the second delivery attempt, the transport company is obliged to send it back to us according to new conditions, and the customer would have to bear the derived expenses.
All shipments have a standard LTM insurance.
Optionally, the customer can insure the shipment with a Comprehensive insurance. This insurance has an extra cost that is specified in the carrier selection. This insurance will cover any type of incident in the transport, from when you leave the Ganga Electrónica facilities to your home. It will be covered against theft, loss, breakage, defects caused by transport, etc., and the replacement or compensation will be requested within a period of 24/48 hours.
The establishment is not directly responsible for losses, theft or any other incident caused by the transport company since it leaves its facilities.
Failure to take out comprehensive insurance does not exempt the business from liability for the customer to receive their product. In this case, the refund or replacement of the product may be made within a period of approximately 5/10 working days as compensated by the transport company.
4th. Delivery period of the products purchased
The delivery time of the products is usually 8/15 working days (Monday to Friday) (unless otherwise indicated in the description of the advertisement) from when the payment is made effective in our account. Bear in mind that if you make the payment by bank transfer from another entity other than BBVA, it can be deferred between 1 and 3 business days. This is a Indicative deadline: until we receive the product, it is not possible for us to specify a delivery date to the client. Of all orders, around 5% of them may suffer some kind of delay due to stock, transport, etc.
The products are delivered by express courier (FedEx, GLS, Correos Express) with a tracking number.
* Large volume products (large appliances, air conditioners, televisions, etc.) may have higher shipping costs depending on volumetric weight. Consult previously.
5th. Products warranty
The guarantee of the products sold by Ganga Electrónica is provided and established by virtue of the regulations contained in current legislation, in particular, in the aforementioned Royal Legislative Decree 1/2007, article 114 and following, a legal framework that aims to facilitate the consumer different options to demand the reorganization when the acquired good is not in accordance with the contract, giving him the option to demand the repair or replacement of the good, unless one of these is impossible or disproportionate, in which case, the seller may solve the incident by delivering a good with identical or similar characteristics in the conditions prior to the breakdown or incident in question. When the repair or replacement is not possible or is disproportionate, the consumer may demand a price reduction provided that it is a factory problem and not for other reasons.
In case of lack of conformity of the product, a period of two years is recognized from the moment of delivery so that the buyer can enforce their rights, however, only in the 6 months following delivery will it be presumed that the lack Accordingly, it already existed at the time of delivery, corresponding to the buyer to prove, in the remaining 18 months (that is, from the seventh to the end of the two years) that the good was non-conforming, all in accordance with article 114 and following of the aforementioned Royal Legislative Decree (Guarantees brochure (PDF)).
Manufacturers may offer additional warranties, the length and duration of which differ by product and brand. Said guarantees shall be exclusively borne by the manufacturer who is bound by them.
By virtue of the Royal Legislative Decree, the seller is obliged to deliver to the consumer a good that is in accordance with the contract of sale in the terms established therein (article 114), by virtue of which:
"The seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him for any lack of conformity that exists at the time of delivery of the product."
In any case, the serial number of the product to be repaired must correspond to the one in the files of Ganga Electrónica.
Ganga Electrónica will not be held responsible for possible damages that may result from misuse, unprofessional manipulation or installation, or malfunctions such as short circuits. The guarantee will not be valid in case of factors external to the normal use of the product, such as power surges or drops, use of inappropriate accessories or those prohibited by the manufacturers, falls, water, fire or improper or abusive handling by the customer or by third parties not authorized by the manufacturers. IMPORTANT: In the case of cameras, stains on the sensor are not subject to warranty use, in case of stains on the sensor, it may be cleaned in workshops and will not give the right to cancel the order for that reason. of cameras have a lifespan of 80,000 to 150,000 shutters depending on the model. Exceeding these limits is part of maintenance and will not be covered by warranty.
The calculation of the guarantee will begin on the same day of delivery, by virtue of the aforementioned article 123 of the Royal Legislative Decree.
Imported products have a 2-year warranty (6 months for accessories like batteries, chargers, etc.). Ganga Electrónica manages this warranty during this period at no cost to the customer. Ganga Electrónica takes care of the collection and repair of the products in the associated technical services in Seville, Madrid, or directly with the manufacturer at no cost (provided it is shown that this is a warranty-related problem). In addition, a 1-year or 2-year extension can be added to the product.
In the case of product repairs, the customer must go exclusively to the official technical services or authorized by Ganga Electrónica (recognized and licensed by the manufacturers).
Without prejudice to the sanitation regime described above, and even in the event of full conformity of the good, the customer may not withdraw from his order and return it.
The guarantee is addressed only to the owner (contractual party) that appears on the invoice and only the owner may demand it.
Ganga Electrónica will not be responsible for meeting the requirements of third parties that have not directly acquired the good through Ganga Electrónica and / or that do not appear on the sales invoice.
Warranty Terms and Conditions for Consumer Products
Should this equipment require any service during the warranty period, contact the dealer who sold it to you or a member of our Authorized Service Network (RSA) in the European Economic Area (“EEA”) or the other countries mentioned in this warranty or in the attached warranty certificates (warranty coverage area). In order to avoid any unnecessary hassle, we suggest that you read the instruction manual carefully before resorting to warranty service.
This warranty is applicable to your product if it appears in the accompanying documentation that it was purchased within the warranty coverage area.
Through this commercial warranty, the product is guaranteed against possible defects in material and workmanship for a period specified in the advertisement from the original date of purchase. This guarantee does not affect the legal rights of the consumer and user, which are independent and compatible with the commercial guarantee. The company will provide and service the guarantee in the country where the guarantee service is requested, which is indicated below or in the document attached to the product.
If during this warranty period the product (on the original date of purchase) is found to be defective in materials or workmanship, the warranty manufacturer will repair or replace (at the manufacturer's discretion) the defective product or its parts, under the conditions specified I know
specified below and without any charge for labor or parts.
Manufacturers may replace defective components or products with new or recycled ones. All products or components of the replaced products are the property of the manufacturer.
1. This warranty will be valid only when it is presented with the original invoice or proof of purchase (indicating the date of purchase, model and the name of the distributor) together with the defective product during the period covered by the warranty. The manufacturer and the members of the RSA reserve the right not to offer the free warranty service if the indicated documents are not presented or if the information they contain is incomplete or illegible. This warranty will not apply if the model name or serial number of the product has been altered, erased, disappeared or is illegible.
2. To prevent the loss or deletion of information on removable data storage media or accessories, you must remove them before using the product warranty service.
3. This warranty does not cover transportation costs or risks associated with the transportation of your product to and from the manufacturer or to and from RSA members.
4. This warranty does not cover any of the following:
to. Periodic maintenance and repair or replacement of parts derived from use
and normal wear and tear.
b. Consumables (components that are expected to require periodic replacement
during the life of the product, such as non-rechargeable batteries,
printing, stilettos, bulbs, etc.).
c. Damages or defects derived from the use, operation or treatment of the
improper product and not due to normal use of the product.
d. Damages derived from:
i. Misuse, including:
1. Treatment that results in damage or physical, superficial or appearance changes to the product or damage to the liquid crystal displays.
2. Installation or use of the product in a way that does not respect the manufacturer's instructions for installation or use.
3. Maintaining the product in a way that does not follow the manufacturer's instructions for proper maintenance.
4. Installation or use of the product in a way that does not respect the technical or safety regulations of the country where it is used or installed.
ii. Viruses or use of the product with software not provided with the product or incorrect installation of the software.
iii. States or defects of the system in which the product is used or incorporated with the exception of other products from the same manufacturer designed for use with the product.
iv. Use of the product with accessories, peripheral units and other products of a type, condition or standards not established by the manufacturer.
v. Repairs made or attempted repairs by third parties not belonging to the manufacturer or authorized members.
saw. Adjustments or adaptations without prior consent of the manufacturer, including:
1. Product updates not covered by the specifications or features described in the instruction manual, or
2. Modifications of the product to adapt it to the technical or safety standards of countries for which the product was not specifically designed or manufactured.
viii. Accidents, fires, liquids, chemicals, other substances, floods, vibrations, excessive heat, inadequate ventilation, electrical surges, excessive or incorrect voltage or supply voltage, radiation, electrostatic discharge including lightning, other external forces and impacts.
5. This warranty covers only the hardware components of the product. Does not cover
software (neither the manufacturer's nor others) supplying or enforcing the
end user license, or separate warranty conditions or exclusions.
Exceptions and limitations Except in the cases mentioned above, the manufacturer will not grant guarantees (explicit, implicit, statutory or otherwise) with regard to the product, the quality of the software or its annexes, the operation, the precision, the reliability or adaptability to a logical or other equipment purpose. If this exception is not lawful or contemplated by current law, the manufacturer will limit or exclude its warranties only to the extent permitted by current law.
Any warranty that cannot be completely excluded will be limited (to the extent permitted by current law) to its duration.
The sole obligation on the part of the manufacturer and / or distributor in connection with this warranty is to repair or replace the products subject to the terms and conditions of this warranty. The manufacturer and / or distributor is not responsible for the loss or damage of products, services, this guarantee or others, including economic loss or non-evaluable damages; the price paid for the product; loss of profits, income, information, usufruct or use of the product or associated products or loss or indirect, accidental or critical damages. This clause is
refers to whether the loss or damage is due to:
1. Deterioration or inoperability of the product or associated products due to defects or
unavailability of the manufacturer and / or distributor or a member of the RSA, who has
caused downtime, loss of user time, or business interruption.
2. Poor performance of the product or associated products.
3. Damage or loss of software programs, data storage media
removable or Viruses and other causes.
This fact refers to loss or damage subject to any legal theory, including negligence or other fraudulent procedures, breach of contract, express or implied warranties and strict obligations (even when the manufacturer or a member of the RSA has already been advised of the possibility of such damages).
In cases where the law prohibits or limits these liability exclusions, the manufacturer and / or distributor will exclude or limit their liability only to the extent permitted by applicable law. For example, there are countries that prohibit the exclusion or limitation of damages caused by negligence, reckless negligence, willful fault, fraud and similar acts.
The responsibility of the manufacturer and / or distributor in this warranty will not exceed, in any case, the price paid for the product, but if current law allows only greater limitations of liability, these will apply.
6th. Client rights
Confidentiality and security of the client's personal data in accordance with the provisions of current Spanish legislation on data protection.
No dissemination, transmission or publication of customer data without their express consent.
Not receiving promotional or advertising emails if they have been rejected.
Access, rectify, cancel and / or oppose the treatment of the client's personal data that are in the Ganga Electrónica database at the client's request, all in accordance with the provisions of the section on Personal Data Protection.
Free access to the open sections of the Ganga Electrónica website.
Know at all times the status of the order processed.
The client (consumers or users are considered only the natural or legal persons who acquire, use or enjoy the product as final recipients) will not have the right to withdraw from the contract.
All online sales have a return policy for withdrawal of 14 calendar days previously authorized by the Sales Department (returns of SLR cameras and lenses are accepted within 14 calendar days after delivery), as a general rule returns of material will not be accepted In open blister (eg USB memory sticks), software / licenses and items ordered on demand (Express order for a customer), even if they return it completely sealed. As well as that material that has been sent back by transport agency to Ganga Electrónica and that the product packaging itself serves to be transported by the transport agency, since the deterioration suffered by the product packaging when being transported and the amount of Labels that are placed throughout the process of sale and return, plus the one that the transport agencies themselves put, makes the product that has to be forwarded to a client look used and in poor condition. The customer is obliged to return a product in the same condition that he received it, with an external box or adequate protection. Any product that is not returned in the specified conditions may not be accepted as a return. The loyalty points used in the orders where there is withdrawal will not be returned. The abusive use of this right allows Ganga Electronica the permanent veto of the client.
Ganga Electrónica does not undertake to refund said amount.
Professionals: They will not be considered consumers and users who, without becoming final recipients, acquire, store, use or consume goods or services, in order to integrate them into processes of production, transformation, commercialization, professional activity or provision to third parties, therefore they do not benefit from the rights granted to consumers. Ganga Electrónica will not accept returns for withdrawal from companies.
Any incident in the receipt of a shipment, both for missing merchandise and for being damaged / hit, must be reported to Ganga Electrónica within a maximum period of 24 hours, after receipt, otherwise Ganga Electrónica / Carrier will not take charge of it. When signing the delivery note of the carrier, indicate any anomaly in the packaging, even if the damage to the packaging is small, also indicate it. The state of the boxes, open boxes, beaten, resealed, lack of packages, etc. Failure to indicate this information on the delivery note will void any possibility of claiming any fault and / or damage to the merchandise. Always indicate the phrase - Pending review -, this will leave open the option of claiming the carrier for hidden damage caused to the packages received. In case of lack of any merchandise both inside the packages and due to missing packages, never throw away the packaging of the boxes and keep the transport labels attached to the boxes, for any claim you will be asked for the packaging / boxes or photographs of all the faces of the packaging and said labels without which no claim can be made. The notification must be made through the Ganga Electrónica website.
The return costs will be deducted from the price of the product at the time of the return of the money. The merchandise to be returned must be previously insured by the customer through and exclusively by the transport company contracted by Ganga Electrónica. The additional cost for the buyer will be 1.25% of the total value (VAT included) of the merchandise. In no case will it be possible to manage returns or merchandise exchange procedures at the registered office of Ganga Electrónica.
Ganga Electrónica will not be responsible for returns on products handled by the client, or those merchandise that are returned incomplete both in their main elements and accessories. The right of withdrawal is not accepted on products subject to fluctuations in a market not controlled by Ganga Electrónica, nor on perishable objects, objects that can be easily reproduced immediately or that by their nature cannot be returned. Neither will the withdrawal of merchandise or orders that may be considered due to their special characteristics as requested by the client.
In cases of wear or deterioration of the property for reasons that are not exclusively due to its proof to make a decision on its final acquisition, Ganga Electrónica may agree with the client the corresponding compensation proportional to the deterioration.
The return for withdrawal of the following products will not be possible at any time:
- All kinds of Software, games for consoles, DVD, Blu-ray, memories, components and computer consumables such as graphics, hard drives, batteries, CPUs and motherboards, paid DTT whose seal / packaging has been damaged or opened.
- For hygiene reasons, all kinds of products related to personal care, health and hygiene.
- All products that require direct contact with some parts of the body, such as In-EAR headphones, toothbrushes, hair irons, whose packaging has been unsealed or the slightest signs of use are detected.
- All types of laptops and desktop computers that are not returned in the same delivery conditions (closed and sealed).
- All kinds of products that require a professional fixed installation and have been installed after the purchase.
- Those products of fixed installation.
- All types of products whose seal / packaging has been damaged or opened.
- Books whose packaging or seal has been opened. Books with signs of wear or tear.
Instructions for shipping (return) products:
The delivery of a possible return will not be managed directly at our facilities, but will be delivered to the carrier for shipment. We inform that, to avoid any incident, it is necessary that the smaller products (cameras, accessories, etc.) are protected by an additional external packaging - just as you have received it at your home - and thus avoid any type of damage or manipulation of the original packaging of the product during transport, if the product is received in poor condition or deteriorated due to transport or misuse by the customer, said return or withdrawal will not be accepted, however, Ganga Electrónica offers returns with full risk insurance. For larger products (televisions, electrical appliances, etc.) it is not essential to have external packaging protecting the original, however, it is important that you ensure that the product is sent properly protected inside the original box with the protections intended for this end (corks, polystyrene, bubble wrap, etc.) and avoiding any type of manipulation in it.
A discount voucher for the value of the product to be returned is also offered to be consumed in another product in the catalog.
For any questions about the correct delivery of products to Ganga Electrónica, contact our Customer Service department.
All returns of products that do not have the original, sealed, unopened packaging and / or that do not present the original return form (with RMA number) from Ganga Electrónica will be rejected.
7th. Obligations of the User / Client
Keep your personal keys with due diligence.
Faithfully use the shopping service provided by Ganga Electrónica on its website, refraining from manipulating the contents of its website, introducing degrading content or interfering with its computer media through viruses or other behaviors prohibited by Law.
Respect the purchase agreement once the order has been accepted, with the timely payment of the agreed price and refrain from carrying out abusive and unlawful conduct in the hiring
Use the information published by Ganga Electrónica exclusively by the client strictly within the intended personal business relationship.
Not to reproduce, sell or dispose of the information published by Ganga Electrónica in all its contents without the express permission of the company itself.
8th. Ganga Electrónica Rights
Preserve, modify or suspend your website without prior notice.
Modify the price of the offers without prior notice.
Reject orders due to price error, lack of stock or customer non-payment.
Refuse access to computer tools to clients in the event of non-compliance with these conditions.
Receive the amount of the customer's purchases accepted the transaction.
Reserve the domain and retain full ownership of the article until full payment by the customer.
Reserve the right to carry out raffles for goods or services on its website.
Use the information published by Ganga Electrónica exclusively by the client strictly within the intended personal business relationship.
Not to reproduce, sell or dispose of the information published by Ganga Electrónica in all its contents without the express permission of the company itself.
Proceed to correct or amend human or computer errors.
9th. Personal data protection
In compliance with the provisions of current regulations regarding Protection Data, the USER is informed that the personal data requested through the web pages or other means will be incorporated into the automated files for which Import Export GEFT 2014 SL, is responsible, and will be subject to automated treatment
In the event that THE USER provides their data to obtain information on the products or services of www.gangaelectronica.es or for any other matter that does not generate a customer / supplier relationship, the data collection form will contain an authorization clause whose acceptance will mean that you give your full consent to the automated processing of the data provided, in accordance with the Law from Protection of data.
1. PURPOSE (LEGAL BASES OF THE TREATMENT).
The personal data that you provide us will be used for the following purposes:
to) Provide the internal registry service and the related services, by requirements prior to the stipulation of commercial contracts, for their execution and to protect the credit positions (supplier / client) derived from it (execution of the contract between the parties)
b) Due to operational, administrative and documentary management requirements, including communications via mail of order forms, delivery notes, commercial invoices (all to comply with the obligations established in current legislation, in particular in commercial and tax matters)
c) Consent access and navigation to the sites, compile anonymous statistics on their use, control the operation and check possible responsibilities in case of illegal acts (legitimate interest of Import Export GEFT 2014 SL)
d) Developing marketing activities, commercial and commercial information, advertising and promotional activities (sending newsletters and advertising material through messaging applications) by Import Export GEFT 2014 SL
Collecting data for the contractual purposes of points a), b) and c) is MANDATORY AND NECESSARY, so much so that its absence will prevent the continuation of the commercial purchase-sale contract and the provision of services.
For the marketing purposes of point d), your consent will be requested, without prejudice to the right of revocation at any time. In this sense you must mark If I give my express consent to continue receiving your communications or I do not give my express consent and I do not wish to continue receiving your communications.
2. COMMUNICATION OF DATA / TRANSFER OF DATA TO THIRD PARTIES.
The personal data collected may be communicated, BY LEGAL OBLIGATION, and according to their specific competence, to public administrations for the performance of their institutional functions, to banking entities, to subjects specialized in the management of information systems and / or payment systems , to subjects that provide goods or services offered by Import Export GEFT 2014 SL, to Manufacturers and / or suppliers with whom Import Export GEFT 2014 SL has a relationship, to subjects that carry out transport or shipping activities, to subjects that Import Export GEFT 2014 SL employs for promotional, advertising, marketing and communication activities, insurance and financial companies, law firms and consultants, subjects in charge of accounting or auditing of Import Export GEFT 2014 SL and public authorities for compliance with the law. Personal data will in no case be disseminated by Import Export GEFT 2014 SL
3. PROCESSING OF PERSONAL DATA.
The treatment of your personal data will consist, in addition to its collection, its registration, custody, modification, communication and cancellation in an automated or semi-automated way and its conservation will be done in paper format and / or electronic support. The personal data processed by Import Export GEFT 2014 SL. are subject to adequate security measures that ensure their protection: User identification and authentication; logical and physical access control; management, elimination and reuse of supports; data backup and recovery; management of incidents and security breaches, strictly necessary to fulfill the purposes mentioned in point 1. For the purposes described in points a) and b), your data will be kept for the time provided by the law. For the purpose described in point c) the data will be kept for 2 years. And in the case of the purpose of point d) the data will be kept until the revocation of consent or the interruption of the contractual relationship.
4. RIGHTS OF THE INTERESTED PARTY IN RELATION TO THE PROCESSING OF THEIR PERSONAL DATA.
In accordance with the provisions of article 13 of RGDP 2016/679, we remind you that you have the right to request access to your personal data, rectification, cancellation of them (when applicable) or limitation of their treatment. You also have the right to revoke the authorization to process the data for which you have given your consent, as well as the right to file a claim with the Control Authority for the protection of personal data.
4. APLAZAME: The user accepts that all their personal data be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance is extended to third parties that had to access the files for the successful conclusion of the contract.
A Cookie is a small file that is stored on the user's computer and allows us to recognize it. The set of cookies helps us to improve the quality of our website, allowing us to control which pages our users find useful and which do not.
Cookies are essential for the functioning of the internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website. Keep in mind that cookies cannot damage your computer and that, in return, the fact that they are activated helps us to identify and resolve errors.
b) Type, purpose and operation of Cookies:
The information we provide below will help you understand the different types of cookies:
- Session cookies: these are temporary cookies that remain in the cookie file of your browser until you leave the web page, so that none is recorded on the user's hard drive.
- Permanent cookies: they are stored on the hard drive and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We generally use them to facilitate purchasing and registration services.
Below we publish a list of the main cookies used on our website, distinguishing:
- Strictly necessary cookies, such as those that are used for correct navigation or those that allow the user to make purchases or cookies that serve to ensure that the content of the website is loaded efficiently.
c) How to disable browser Cookies:
Normally it is possible to stop accepting browser Cookies, or stop accepting Cookies from a particular Service.
All modern browsers allow you to change the cookie settings. These settings are usually found in the 'options' or 'Preferences' of your browser menu.
Our website offers guidance to the User on the steps to access the configuration menu of cookies and, where appropriate, private browsing in each of the main browsers:
- Internet explorer: Tools -> Internet Options -> Privacy -> Settings.
For more information, you can consult the Microsoft support or the browser Help.
- Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
For more information, you can consult the Mozilla support or the browser Help.
- Chrome: Settings -> Show Advanced Options -> Privacy -> Content Settings.
For more information, you can consult the google support or the browser Help.
- Safari: Preferences -> Security.
For more information, you can consult the apple support or the browser Help.
d) What happens if Cookies are disabled:
Some functionalities of the Services will be disabled, for example, remain identified, keep purchases in the "shopping cart".
11th. Sales of "HK Electronic Bargain"
1 . General conditions of use Buyers
Import Export GEFT 2014 SL launches, at www.gangaelectronica.es (hereinafter "Web"), a virtual market (MarketPlace) that will allow Buyers (hereinafter "Buyers" or "You"), after registration, get in touch through their intermediation, with sellers, individuals or professionals, also registered on the Web (from now on "Sellers"), in order to buy new, brand new Products. (hereinafter "Products") offered at a fixed initial price (hereinafter the "Service"). Ganga Electrónica is not authorized to provide fiscal or additional information on the Websites or clients that are users of Import Export GEFT 2014 SL Any management with these companies will be carried out directly by Import Export GEFT 2014 SL as part of the services provided to clients end.
The purpose of these Buyer CGUs is to define the Conditions under which Gangaelectronica.es makes available to Buyers, in the Service box, technological tools used to buy Products through sellers.
2. Description of the Service
The Service is made up of a set of tools that allow Buyers to register on the Web, view the sellers' products to order Products, set the price of Products, confirm receipt of the products.
The transactions carried out via the Service for the needs of the purchase of the Products are processed directly between the Buyer and the Seller. Gangaelectronica.es in no case is a reseller of the Products proposed by the sellers, through the intermediation of the Service. Due to this, the Products purchased via the Service cannot be returned or exchanged at Gangaelectronica.es (unless otherwise indicated). However, concerned about improving the quality of its Services and to better select its collaborators, Gangaelectronica.es te asks that you send us all the comments and suggestions regarding the quality of the transactions carried out through the intermediation of the Service. For this, Gangaelectronica.es puts at your disposal the following email address: [email protected] In the event that these General Conditions of Use are not respected, Gangaelectronica.es reserves the right to temporarily or permanently block access to the Service to the Buyer involved. Each Buyer agrees to close purchases in good faith.
Since Ganga Electrónica is not the seller, the LGDCU between Ganga Electrónica and the buyers will not be applicable.
3. Access to the Service
Access to the Service by Buyers is reserved for strictly personal use.
When using the Service, the Buyer declares to act in a private capacity.
In addition to the acceptance of these Buyer Terms and Conditions, access to the Service is subject to opening an account on the Web. During the opening of this account, you undertake to provide only accurate information, and to inform Gangaelectronica.es without delay of any changes that affect us, using the messaging tool made available to you within the framework of the Service.
To use the Service, you have to use the username and password created when opening your account. You agree to keep them secret and not to disclose them to third parties; since you will be solely responsible for accessing the Service thanks to your username and password, except for evidence of fraudulent use that is not attributable to You.
In case of loss, hacking or fraudulent use of your username and / or your password, you agree to immediately notify the Gangaelectronica.es customer service.
Four . Service Price
Opening an account and using the Service are free.
Only the purchase of Products from sellers would be paid, under the Conditions provided in the CGV.
5 . Personal information
The information and data that concern you are processed by Gangaelectronica.es, unless otherwise indicated, they are essential for the management of your account and your access to the Service. The information necessary for the shipment will be transferred to the Seller for this sole purpose. This information and data are also kept for security purposes, to respect the legal and regulatory Obligations that are incumbent, otherwise, to Gangaelectronica.es, and as well as to allow us to improve and personalize the Services that We propose and the information that you we send.
In accordance with Organic Law 15/1999 of December 13, Protection of Personal Data, you have a right of opposition, access, rectification and cancellation of personal data that concern you, in the Conditions provided by law. To exercise them, you just have to write to us at Customer Service or by mail at Gangaelectronica.es. Customer Service Department, C / San Juan dela Cruz nº4, Cazalla dela Sierra (Seville) 41370, Spain., Indicating your surname, name, e-mail address and, if possible, your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document that includes your signature and indicates the address to which the response should arrive. A response will then be sent to you within a maximum period of 10 days after receipt of the request.
The Web is also conceived to pay special attention to the needs of our clients.
6. Intellectual property
6.1 - All texts, comments, reference works, illustrations, works and images reproduced or represented on the Web are strictly reserved under copyright as well as intellectual property, whose use is assigned to Ganga Electrónica, throughout the time spanning the protection of these rights and throughout the world. In this regard and in accordance with the provisions of the Intellectual Property Law, its use is only authorized for private use, subject to possible different, even more restrictive provisions of the Intellectual Property Law. Any reproduction, representation, modification or total or partial adaptation of the Web and / or of all or part of the elements found in the Webo that are incorporated is strictly prohibited.
6.2.- If any of the products marketed through this service were subject to intellectual or industrial protection, the seller will be solely responsible for the eventual breach of said rights, exonerating Ganga Electrónica from any claim that may arise from said breach.
The Responsibility of Gangaelectronica.es towards the Buyer will only be given for facts that were directly attributable to Ganga Electrónica and that caused damage to the buyer directly caused by these acts committed by Ganga Electrónica. Ganga Electrónica will not be responsible for any damage that may be caused to the buyer and in which Ganga Electrónica may have intervened indirectly. Ganga Electrónica will not have any type of responsibility for the damages that may be caused to the buyer due to the misuse that he may make of the Service or any error on his part. Nor will Ganga Electrónica be liable for events attributable to a third party to the Service.
Ganga Electrónica will not be responsible, under any circumstances, for the content that buyers and / or sellers may incorporate on the website owned by Ganga Electrónica, especially with regard to the description of Products or the assessments that Buyers make of sellers, products, prices, etc. Finally, Gangaelectronica.es declines all responsibility regarding the sales that Buyers close through its Service, with the sellers, whose relationship Ganga Electrónica is totally unrelated to.
Any complaint regarding the products themselves, comments that appear in the description of the Products or the shipments of Products will be redirected to the Seller in each case, who will fully assume the sole Responsibility in this regard.
The Buyer is solely responsible for the use he or she makes of the Service, especially the appraisals and / or evaluations made by the sellers' website, and for this reason, exonerates Ganga Electrónica from any claim arising from these facts. , as well as it is obliged to indemnify Ganga Electrónica for any claim that it may receive from any third party or administration derived from said facts or for any use made by the Buyer of the Gangaelectronica.es page.
8. Partial nullity
If one or more stipulations of these Buyer CGU are considered invalid or are declared as such in application of a law, a regulation or a final decision of a competent jurisdiction, the other stipulations will retain their full force and scope.
9. Applicable law
These Buyer Terms and Conditions are subject to Spanish law. For the resolution of any litigation related to its interpretation and / or its execution, the parties submit to the Courts and Tribunals of Madrid capital, waiving any jurisdiction that may correspond to them.
2. General conditions of sale
These General Conditions of Sale (from here on the "GTCS") apply in addition, as far as Buyers are concerned, to the Purchasing General Conditions and, as regards Sellers, to the selling General Conditions, in which the terms are defined in capital letters in these CGV.
The GTCS apply to all sales of Products made through the intermediation of the Service between the Seller and the Buyer. Their function is to mediate between sellers and Buyers of Products, excluding those that enter into between Buyers and Gangaelectronica.es or between sellers and Gangaelectronica.es. The relations between the Buyers and Gangaelectronica.es are governed by the Buyer Terms and Conditions. Relations between sellers and Gangaelectronica.es are governed by the Seller Terms.
Gangaelectronica.es is not the Seller of the Products purchased through the intermediation of the Service; Only the Seller, whose name is indicated on the invoice issued for each Product, is the Buyer's contractor for the purchase of the so-called Products. Therefore, the Products may not be returned or exchanged through Gangaelectronica.es or through a physical Ganga Electrónica store. For all these reasons, Ganga Electrónica will not be responsible, vis-à-vis anyone, for the products sold by the seller through this service, and therefore the RDL is not applicable. 1/2007 on consumer protection.
1. Formalization of the sales contract between the Buyer and the Seller
1) The Products are presented on the Web with a description that informs the Buyer of the essential characteristics and their price.
2) The Buyer selects the Product (s) he wishes to buy.
3) Confirm the chosen Product (s) and read and accept these GTCs by a validation click.
4) The Buyer receives an email confirming his order. However, the contract will be formalized once the seller has accepted the order.
5) The Seller is informed by Gangaelectronica.es that one or more Products that have been uploaded to the Web have an order request.
6) The Seller undertakes to confirm and / or invalidate the availability of the Product (s) requested by the Buyer within a period of 6 working days following the information received according to point 5).
In the event that the same Product is the subject of an order by several Buyers at the same time, and depending on the availability of this Product (special, unique, second-hand product), it will only be sold to the first Buyer who records their order. At that time, the order of the rest of the buyers will be invalidated, notifying them. In case of rejection of the order, Ganga Electrónica will not assume any subsidiary or joint liability.
7) Once the availability of the Product (s) is confirmed or invalidated by the Seller, an e-mail is sent to the Buyer to inform him of the availability or not of the Product (s) requested ).
8) In the event of confirmation of the availability of the Product (s) by the Seller, the sale is completed; Once the availability is confirmed, the Seller firmly undertakes to send the Products within the established period and the buyer will be charged the amount of the order.
In the absence of confirmation of the availability of the Product (s) within the period established in point 6), the contract concluded between the Buyer and the Seller is automatically canceled and each of the parties is released from their Obligations. Specifically, the Buyer is assured that this charge will not be made to his bank account.
However, this circumstance will only occur in cases of non-availability of the products.
9) In case of confirmation of the availability of all or part of the Products requested by the Buyer, the so-called Products will be issued by the Seller following the modalities established in article 3.
10) The Buyer must confirm without delay in "My account" the correct receipt of each Product ordered. By default, the Product will be considered received within a period of 21 days, counting from its date of issue.
2. Price and payment
The purchase price of the Product is set by the Seller (except for a contract between the Seller and Import Export GEFT 2014 SL). It is mentioned in euros in the descriptive sheet, except for shipping costs, which will be added before the order is validated following the scale specified in article 3, below.
The payment of purchases made through the intermediation of the Service is made by bank transfer, credit or debit card or PayPal (+ 3.5% + 0.35 € on the total value of the order) to Gangaelectronica.es who charges the corresponding amount, in the name and on the account of the Seller.
3. Shipping methods and costs
The following shipping methods are proposed to the Buyer, in the Conditions defined below:
Registered shipping (shipping with tracking number)
Express service with full insurance.
For all Products of an amount less than or equal to € 25, the shipment is made according to the Buyer's choice
For all Products of an amount greater than € 25, the shipment is made by certified or Express Service.
The Seller may refuse to ship the ordered Product by normal shipping method regardless of the price of the Product. In this case, this exception must be clearly stated in the description associated with said Product. By default, the criteria for choosing shipping methods mentioned in the previous paragraphs apply.
The Seller undertakes to send the Buyer the requested Product (s) within a period of 6 working days, following the date of confirmation of availability of the ordered Products; the Seller firmly undertakes to dispatch the Products within the established time frame. The Products are sent to the address indicated by the Buyer in "my account" and sent under the Conditions chosen during their order. From that moment on, it is the sole Responsibility of the Buyer to ensure that the information that he communicates to Gangaelectronica.es for this purpose is and continues to be correct, since it will allow him to receive the Products he buys on the Web. The Products travel at the Seller's cost and risk. Ganga Electrónica is not responsible for the veracity of the data published on the website by the buyer.
4. Right of withdrawal
Returns for withdrawal are not accepted for products in these categories, in any case, a discount voucher will be paid for the value of the product to be able to consume another product in the catalog.
5. Litigation - Complaints
Notwithstanding the guarantees mentioned in article 4 above, the Buyer has the possibility to indicate in "My account", within a period of 14 days, counting from receipt of the Product, any claim that follows the following criteria:
Product not received: the Product has not been received by the Buyer.
Non-compliant Product: the Product received does not correspond to the Product requested.
Damaged Product: the Product received is superficially damaged or broken.
Disputes are resolved directly between the Buyer and the Seller, otherwise, with the help of the messaging tool made available to you on the Service.
The Buyer and the Seller should try by all means to reach an amicable resolution of the dispute.
Depending on the case, the declared dispute will lead to either the reshipment of the ordered Product or its reimbursement.
In the case of a professional seller or entrepreneur in defective products of origin, the current consumer protection regulations will be applied to the buyer.
The Products must be returned to the Seller in the state in which they have been received, with all the elements (accessories, packaging, instructions ...). These guarantees are without prejudice to the right of withdrawal provided for in article 4.
7. Personal data
In addition to article 6 of the Buyer Terms of Service and article 8 of the Sales Terms and Conditions, the Buyer and the Seller are informed that all the data collected within the framework of the Service during the performance thereof are processed by Gangaelectronica.es the treatment purposes mentioned above.
The information and data of the Buyers that refer to the shipment are transmitted by Gangaelectronica.es to the sellers for the sole purpose of allowing the dispatch of the Products ordered. They cannot in any case be used for another purpose.
Each Seller only has access to the personal data provided by the Buyers of their Products to Gangaelectronica.es during their order.
The sellers undertake to maintain the security of the personal data that they keep for the needs of the realization and follow-up of orders.
In case of difficulty regarding the processing of these data, the Buyer and the Seller can go directly to Gangaelectronica.es, in the Conditions set, as the case may be, in the Buyer CGU or the Seller CGU.
The Web is subject to a security system: Gangaelectronica.es has adopted the SSL encryption procedure but has also reinforced all the interference and encryption procedures to protect as effectively as possible all sensitive data linked to the methods of payment payment used by the Web.
10. Partial nullity
If one or more stipulations of these GCS are considered invalid or declared as such in application of a law, a regulation or a final decision of a competent jurisdiction, the other stipulations will retain their full force and scope.
11. Applicable law
These General Conditions are subject to Spanish law. All litigation related to its interpretation and / or its execution involves Spanish jurisdictions and is submitted to the Courts and
Courts of Madrid waiving any jurisdiction that may correspond to them.
Article 116 of RDL 1/2007 approving the revised text of the General Law for the Defense of Consumers and Users.
Unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements expressed below, except that due to the circumstances of the case, any of them is not applicable:
a) They conform to the description made by the seller and possess the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.
b) Are suitable for the uses to which products of the same type are ordinarily intended.
c) They are suitable for any special use required by the consumer when they have made it known to the seller at the time of the contract, provided that the latter has admitted that the product is suitable for such use.
d) Present the usual quality and performance of a product of the same type.
The lack of conformity that results from an incorrect installation of the product will be equated to the lack of conformity of the product when the installation is included in the contract of sale.
There will be no responsibility for lack of conformity that the consumer and user knew about or could not have been justifiably ignored at the time of the conclusion of the contract or that have their origin in materials supplied by the consumer and user.
Article 123.4 of RDL 1/2007 approving the revised text of the General Law for the Defense of Consumers and Users
The action resulting from the defect of conformity prescribes in 3 years, counting from the delivery of the good.
Article 1484 Civil Code *
The Seller will be liable for the hidden defects of the item sold that makes it useless for the use for which it is intended, or that diminishes such use in such a way that the Buyer would not have bought it, or would have given a lower price, if he had known. .
Article 1490 Civil Code *
The action resulting from the hidden defects must be exercised by the Buyer within a period of 6 months, counted from the delivery of the thing sold.