General conditions

General conditions

1st. Identification and business name of the company

Import Export GEFT 2014 SL with trade name Ganga Electrónica and registered office at Calle San Juan de la Cruz, 4 de Cazalla de la sierra (Seville), 41370, registered in the Mercantile Registry of Seville, registration number 1, volume 5918, folio 68, section, page 102677, provided with CIF No. B90160615, provides its electronic sales services over the Internet on its websitehttps://www.gangaelectronica.es/en/

His contact address is: info@gangaelectronica.es

Your contact telephone number is:650 14 68 37

2nd. User/client access conditions

The user of the Ganga Electrónica website will have the right to free access to the public information contained therein, although Ganga Electrónica reserves the right to restrict access to information, promotions and special offers to its registered customers.

Any user who accesses the Ganga Electrónica website has the right to register as a customer, and may therefore take advantage of special offers for registered customers if they meet the specific conditions of the offer that are specified for each product.

The public information contained on the Ganga Electrónica website referring to both the Ganga Electrónica company and the brands, products, logos,... of the wholesale companies and manufacturers of the products and services offered are protected by the legal provisions on intellectual property and industrial, so the copying, transmission, assignment, sale or use by the client/user other than the advertising purpose of their virtual publication that does not have the express consent of Ganga Electrónica, the manufacturer of the product or the owner of trademarks and logos, under the terms provided in section XI on Industrial and Intellectual Property Rights.

User register:
The client/user prior to formalizing the purchase of any of the products offered by Ganga Electrónica must register their data and personal circumstances necessary for the formalization of the purchase contract (name and surname or company name, DNI/NIF, address , email address, phone/fax number).

The user can only contract and place orders if he is of legal age. Otherwise, the responsibility for placing orders by minors will be borne by the parents or legal guardians of the minor.

In order to place orders on the website, each client will provide Ganga Electrónica voluntarily and under their responsibility their personal data.

All personal data provided by customers fraudulently or falsely may be considered as a crime of falsifying commercial documents.

Ganga Electrónica may offer the client a personal registration system through a personalized access code (login) and a password (password) to facilitate future purchase operations for the client. In this case, the client may designate the desired key and password at their discretion, as long as they are available or are not assigned to other clients. Through an automatic process, Ganga Electrónica, if the client wishes, will generate the access code and password for the client. Codes or passwords with immoral, insulting, vexatious, discriminatory content or that contravene the provisions of the law will not be accepted, nor those with terms that allude to brands, products or denominations protected by the legal provisions on Intellectual Property, Industrial or contrary to the rights to privacy, honor and self-image.

The customer undertakes to ensure the confidentiality of his own access code and password. Ganga Electrónica is exempt from any responsibility derived from the incorrect use or negligence by the client in the fulfillment of his obligation of confidentiality of his access codes.

3rd. Purchase and acceptance process

Pricing policy:
Ganga Electrónica reserves at all times and unilaterally the right to modify the price of the products and services offered through its website. To guarantee the customer the certainty and security of the price of their products, this will be the current one in the advertising coinciding with the moment of formalizing the order.

In the electronic purchase process, the following steps will be followed according to the options menu on the Ganga Electrónica website:

Information about the product offered to the customer:
includes the technical characteristics, description, warranty period, manufacturer's brand, orientative photograph (if applicable).

Product price information:
information on the final price or retail price of the product to be purchased, containing in the same order the final cost for the customer and including VAT, shipping costs and merchandise insurance and handling derived from transport. The final cost, therefore, will be communicated to the client in the electronic purchase process before he formalizes his acceptance.

Possible discounts or promotional gifts will be freely directed by Ganga Electrónica to the groups designated at any time by Ganga Electrónica, or depending on the product offered, according to the existing advertising at any time on its website.

According to EGEDA (SGAE) and BOE ministerial order No. 148, Order PRE / 1743 / 2008 published on June 19, 2008, Ganga Electrónica integrates in the prices of all items (apparatus and equipment) subject to the canon the increase in renumeration compensation for private copying.

Acceptance of the order:
At the time of formalizing the order, once the option of the order acceptance menu has been used, the client's consent is understood to be given for the validity and effectiveness of the sales contract that binds the parties. Ganga Electrónica will store the order electronically, except for a reasonable typographical error, in which case the order cannot be processed.

After accepting the order, Ganga Electrónica will inform the client of the same by sending the order confirmation and also sending the current general conditions of Ganga Electrónica to the email indicated by the client.

The commitment acquired by Ganga Electrónica of the same until the end of stock, so that Ganga Electrónica, in its commitment to quality and customer service, tries at all times to make the advertised products available. However, in the event of exceptional circumstances such as abusive order, interactive multi-order or those others that cause the end of stock of the product, the order and the contract signed between the parties will be rendered null and void by virtue of this resolutive clause, fully restitution to the client in In the case of prepayment, the amounts paid for it.

Important note for the purchase of "Refurbished": Electronic BargainYou will be able to offer products in this section from customer returns or with some non-significant failure for its operation (eg non-original packaging) that will be described exactly and in detail in the item description. Ganga Electrónica will respond to any lack of conformity within one year from delivery (according to the term recognized for this type of product in article 123 of Royal Legislative Decree 1/2007) assuming that the lack of conformity during the first six months already existed when the good was delivered (except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity), it is up to the buyer to prove in the remaining 6 months that the lack of conformity already existed at the time of delivery. Delivery.

Payment and shipping methods

Ganga Electrónica puts at your disposal all these forms of payment so that you can choose the one that best suits your needs:

1¬į.-Transfer or bank deposit
These payment methods consist of bank transfer or cash deposit of the full amount of the order in favor of the bank account owned by Ganga Electrónica in both payment methods, expressly mentioning the order number linked to the payment. Orders with these payment methods that are not credited to the Ganga Electrónica account within 7 days after order confirmation will be automatically canceled after said period has elapsed. It is important to remember that some banks may take 1-2 business days to make the transfer effective, and account deposits may take a minimum of 24 hours to be reflected in our system.

2¬ļ.-Credit / debit card
Ganga Electrónica accepts payments with VISA, Verified by VISA, MasterCard and MasterCard SecureCode. The bank that issues the card must be in Spanish territory.

When ordering, the customer will provide their card details, which will be stored during the purchase process. Ganga Electrónica does not store information regarding credit cards.

This service will not have any surcharge on the total amount of your purchase. It is important to remember that some banks may take 1-2 business days to make the transfer effective.

3¬į.-PayPal

The customer can pay for his order through the Paypal payment system. This method is fully insured, since in the event that you do not receive the order or it is different from the one offered, you can open a claim and PayPal will return 100% of your payment.

This service will have a surcharge of 4.5% + ‚ā¨0.35 on the total amount of your purchase.

 

4¬į.- Cash on Delivery (Temporary unavailable)

There are some conditions for cash on delivery payment: themaximum amount of the order is ‚ā¨2350and it can only be requested for orders destined for mainland Spain and for the professional photography categories. This form of payment entails aadditional cost of 5%on the purchase price with a minimum of ‚ā¨5 for management of this form of payment. Also, it is only possible to have one active cash on delivery order at a time. You will not be able to place a second order until the first has been delivered to you.

IMPORTANT: To opt for the cash on delivery option,It is necessary to deposit 15% of the value of the product as a deposit into the account, transport insurance and management costs to receive the product. Upon receiving the product, you will pay 85% of the value. In case of rejection of the package or cancellation, the 15% will not be returned for management expenses.

5th.-In cash
When you come to pick up your orders at our office, you can pay for the product in cash and take it with you if it is in stock. Otherwise, you can pick it up when we receive it at our office.

 

6¬į.-Financing with APLAZAME

7¬ļ.-Shipping costs

Shipments of orders equal to or greater than ‚ā¨100 are free* for mainland Spain; The shipment of orders with a value lower than said amount has a cost of ‚ā¨5*

Shipping to Ceuta and Melilla has a cost of ‚ā¨24*

Shipping to the Canary Islands has a cost of ‚ā¨24*

Shipping to the Balearic Islands has a cost of ‚ā¨9

Shipping to Portugal has a cost of ‚ā¨9

Shipping to any country in the European Union has a cost of ‚ā¨9

Shipping to European countries not members of the EU has a cost of ‚ā¨39

Shipping to the US has a cost of ‚ā¨99

Shipping to South America has a cost of ‚ā¨99

For other shipments,Contact us.

* Shipments to the Canary Islands, Ceuta and Melilla may be subject to payment of import and/or local customs taxes (IGIC, IPSI)

*Large volume products (large appliances, air conditioners, televisions, etc.) may have higher shipping costs depending on volumetric weight. Consult previously.

In the current situation, especially in confined areas, it isvery importantthat the client facilitate the receipt of the shipment because, if he is absent on the second delivery attempt, the transport company is forced to send it back to us under new conditions, and the client would have to bear the derived expenses.

8¬ļ.-Shipping insurance

All shipments have aLTM standard insurance.

Optionally, the client can insure the shipment with aComprehensive insurance. This insurance has an extra cost that is specified in the carrier selection. This insurance will cover any type of incident in transport, from the time it leaves the Ganga Electrónica facilities to your home. You will be covered against theft, loss, breakage, defects caused by transport, etc, and replacement or compensation will be requested within 24/48 hours.

The establishment is not directly responsible for losses, thefts or any other incident caused by the transport company since it leaves its facilities.

Not contracting all-risk insurance does not exempt the business from liability so that the customer receives their product. In this case, the refund or replacement of the product may be made within a period of approximately 5/10 working days according to the compensation provided by the transport company.

4th. Delivery time of purchased products

The delivery time of the products is usually 8/15 working days (Monday to Friday) (unless otherwise indicated in the ad description) from the time the payment is made in our account. Keep in mind that if you make the payment by bank transfer from another entity that is not BBVA, it can be postponed between 1 and 3 business days. However, this is a delivery timeindicative: until we receive the product, it is not possible for us to specify a delivery dateto the client. Of all orders, around 5% of them may suffer some kind of delay due to stock, transport, etc.

The delivery of the products is carried out by express courier (FedEx, GLS, Correos Express) with a tracking number.

* Large volume products (large appliances, air conditioners, televisions, etc.) may have higher shipping costs depending on volumetric weight. Consult previously.

5th. Product warranty

The guarantee of the products sold by Ganga Electrónica is provided and established by virtue of the regulations contained in current legislation, in particular, in the aforementioned Royal Legislative Decree 1/2007, article 114 and following, a legal framework that aims to facilitate the consumer different options to demand sanitation when the purchased good is not in accordance with the contract, giving him the option to demand the repair or replacement of the good, unless one of these is impossible or disproportionate, in which case, the seller may solve the incident delivering a good of identical or similar characteristics in the conditions prior to the breakdown or incident in question. When repair or replacement is not possible or is disproportionate, the consumer may demand a price reduction as long as it is a factory problem and not for other reasons.

In case of lack of conformity of the product, a period of three years from the moment of delivery is recognized so that the buyer can enforce his rights, however, only in the 6 months following the delivery will it be presumed that the lack in accordance already existed at the time of delivery, corresponding to the buyer to prove, in the remaining 18 months that the good was non-compliant, all in accordance with article 114 et seq. of the aforementioned Royal Legislative Decree (guarantee brochure (PDF)) .

Commercial guarantee:
Manufacturers may offer additional warranties, the length and duration of which differ by product and brand. Said guarantees will be exclusively borne by the manufacturer that is bound by them.

By virtue of the Royal Legislative Decree, the seller is obliged to deliver to the consumer a good that is in accordance with the sales contract in the terms that it establishes (article 114), by virtue of which:

"The seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him for any lack of conformity that exists at the time of delivery of the product."

In any case, the serial number of the product to be repaired must correspond to the one that appears in the files of Ganga Electrónica.

Ganga Electrónica will not be responsible for possible damages that may result from misuse, manipulation or non-professional installation, or malfunction such as a short circuit. The guarantee will not be valid in the event of factors external to the normal use of the product, such as voltage surges or drops, use of inappropriate or prohibited accessories by the manufacturers, falls, water, fire or incorrect or abusive handling by the customer or by third parties not authorized by the manufacturers.IMPORTANT: In the case of cameras, stains on the sensor are not subject to warranty use, in the event of stains on the sensor, it can be cleaned in workshops and will not give the right to cancel the order for that reason. Cameras have a useful life of 80,000 to 150,000 shutters depending on the model. If these limits are exceeded, it is part of maintenance and will not be covered by warranty.

The computation of the guarantee will begin on the same day of delivery, by virtue of the aforementioned article 123 of the Royal Legislative Decree.

The imported products have3 year warranty(6 months for accessories: batteries, chargers, etc.). Ganga Electrónica manages this guarantee during this period of time. Ganga Electrónica is responsible for the repair of the products in the associated technical services in Seville, Madrid, or directly with the manufacturer, at no cost (provided that it is shown that it is a warranty problem). In addition, an external warranty extension of 1 or 2 years on the product may be added.

In the case of product repairs, the client must exclusively go to the official technical services or those authorized by Ganga Electrónica (recognized and licensed by the manufacturers).

Without prejudice to the sanitation regime described above, and even in the event of full conformity of the good, the client may not withdraw their order and return it.

The guarantee is addressed only to the holder (contractual party) that appears on the invoice and only the holder may demand it.

Ganga Electrónica will not be responsible for meeting the requirements of third parties that have not directly acquired the goods through Ganga Electrónica and/or that do not appear on the sales invoice.

Warranty Terms and Conditions for Consumer Products

Should this equipment require service during the warranty period, please contact the dealer that sold it to you or a member of our Authorized Service Network (RSA) in the European Economic Area ("EEA") or the other countries mentioned in this warranty or in the attached warranty certificates (warranty coverage area). In order to save you any unnecessary trouble, we suggest that you read the instruction manual carefully before resorting to warranty service.

Your guarantee
This warranty is applicable to your product if it appears in the accompanying documentation that it was purchased within the warranty coverage area.
Through this commercial guarantee, the product is guaranteed against possible defects in material and workmanship for a period specified in the advertisement from the original date of purchase. This guarantee does not affect the legal rights of the consumer and user, which are independent and compatible with the commercial guarantee. The company will provide and service the warranty in the country where you request warranty service listed below or on the document attached to the product.
If during this warranty period the product (on the original date of purchase) is found to be defective in materials or workmanship, the warranty manufacturer will repair or replace (at the manufacturer's discretion) the product or its defective parts, under the conditions stated I know
specified below and without charge for labor or parts.
Manufacturers may replace defective components or products with new or recycled ones. All replaced products or product components are the property of the manufacturer.

Terms
1. This guarantee will only be valid when presented with the original invoice or proof of purchase (indicating the date of purchase, model and the name of the distributor) together with the defective product during the period covered by the guarantee. The manufacturer and members of the RSA reserve the right not to offer free warranty service if the indicated documents are not presented or if the information contained therein is incomplete or illegible. This guarantee will not apply if the model name or serial number of the product has been altered, erased, has disappeared or is illegible.


2. To avoid loss or deletion of information on removable data storage media or accessories, you must remove them before using the product's warranty service.


3. This warranty does not cover transportation charges or risks associated with transporting your product to and from the manufacturer or to and from members of the RSA.


4. This guarantee does not cover any of the following cases:
a. Periodic maintenance and repair or replacement of parts derived from the use
and normal wear.
b. Consumables (components that are expected to require periodic replacement
during the life of the product, such as non-rechargeable batteries, cartridges of
printing, styli, bulbs, etc.).
c. Damages or defects derived from the use, operation or treatment of the
improper product and not because of normal use of the product.

d. Damages derived from:
Yo. Misuse, including:
1. Treatment that results in physical, superficial or appearance damage or changes to the product or damage to liquid crystal displays.
2. Installation or use of the product in a way that does not comply with the manufacturer's instructions for installation or use.
3. Maintenance of the product in a way that does not respect the manufacturer's instructions for proper maintenance.
4. Installation or use of the product in a way that does not comply with the technical or safety regulations of the country where it is used or installed.

ii. Viruses or use of the product with software not provided with the product or incorrect installation of the software.
iii. States or defects of the system in which the product is used or incorporated with the exception of other products of the same manufacturer designed for use with the product.
iv. Use of the product with accessories, peripheral units and other products of a type, condition or standards not established by the manufacturer.
v. Repairs made or attempted repairs by parties other than the manufacturer or authorized members.
saw. Adjustments or adaptations without the prior consent of the manufacturer, including:
1. Product updates not covered by the specifications or features described in the instruction manual, or
2. Modifications of the product to adapt it to the technical or safety standards of countries for which the product was not specifically designed or manufactured.
vii. Negligence.
viii. Accidents, fires, liquids, chemicals, other substances, floods, vibrations, excessive heat, inadequate ventilation, electrical surges, excessive or incorrect voltage or voltage supply, radiation, electrostatic discharge including lightning, other external forces and impacts.

5. This warranty covers only the hardware components of the product. It does not cover the
software (neither from the manufacturer nor others) that provide or apply the agreements of
end user license, or separate warranty conditions or exclusions.
Exceptions and limitations Except in the cases mentioned above, the manufacturer will not grant guarantees (explicit, implicit, statutory or of another type) in relation to the product, the quality of the software or its annexes, the operation, the precision, the reliability or adaptability to a logical or other equipment purpose. If this exception is not lawful or contemplated by applicable law, the manufacturer will limit or exclude its warranties only to the extent permitted by applicable law.
Any warranty that cannot be fully excluded will be limited (to the extent permitted by applicable law) to the duration of the warranty.
The only obligation on the part of the manufacturer and/or distributor in relation to this guarantee is to repair or replace the products subject to the terms and conditions of this guarantee. The manufacturer and/or distributor is not responsible for the loss or damage of products, services, this guarantee or others, including economic loss or non-assessable damages; the price paid for the product; loss of profits, income, information, usufruct or use of the product or associated products or indirect, accidental or critical loss or damage. This clause is
refers to whether the loss or damage is due to:


1. Deterioration or inoperability of the product or associated products due to defects or
unavailability of the manufacturer and/or distributor or of a member of the RSA, who has
caused downtime, loss of user time, or business interruption.
2. Poor performance of the product or associated products.
3. Failure or loss of software programs, data storage media
removable or Virus and other causes.
This fact refers to loss or damage subject to any legal theory, including negligence or other fraudulent procedures, breach of contract, express or implied warranties and strict obligations (even where the manufacturer or an RSA member has already been advised of the possibility of such damages).
In cases where the law prohibits or limits these liability exclusions, the manufacturer and/or distributor will exclude or limit its liability only to the extent permitted by applicable law. For example, some countries prohibit the exclusion or limitation of damages caused by negligence, gross negligence, willful misconduct, fraud, and the like.
The responsibility of the manufacturer and/or distributor in this guarantee will not exceed, in any case, the price paid for the product, but if the current law allows only greater limitations of responsibility, these will apply.

6th. Customer rights

Confidentiality and security of the client's personal data in accordance with the provisions of current Spanish legislation on data protection.

No dissemination, transmission or publication of customer data without their express consent.

Not receive promotional or advertising emails if you have rejected them.

Access, rectify, cancel and/or oppose the processing of the client's personal data contained in the Ganga Electrónica database at the client's request, all in accordance with the provisions of the Personal Data Protection section.

Free access to the open sections of the Ganga Electrónica website.

Know at all times the status of processing of the order placed.

The client (consumers or users are considered only natural or legal persons who acquire, use or enjoy the product as final recipients) will not have the right to withdraw from the contract.

All online sales have a return policy for withdrawal of 14 calendar days previously authorized by the Sales Department (reflex cameras and lenses are accepted within 14 calendar days after delivery), as a general rule, material returns will not be accepted. in open blister packs (eg usb memories), software/licenses and items ordered on demand (express order for a client), even if they return it fully sealed. As well as that material that has been sent back by a transport agency to Ganga Electrónica and that the product packaging itself serves to be transported by the transport agency, since the deterioration suffered by the product packaging when transported and the amount of Labels that are placed on it throughout the sale and return process, plus the one that the transport agencies themselves put on, makes the product that has to be resent to a client look used and in poor condition. The customer has the obligation to return a product in the same condition as received, with an external box or adequate protection. Any product that is not returned in the specified conditions may not be accepted as a return.Loyalty points used in orders where withdrawal occurs will not be returned.The abusive use of this right allows Ganga Electronica the permanent veto of the client.

Ganga Electrónica does not undertake to return said amount.

Professionals: Those who, without constituting themselves as final recipients, acquire, store, use or consume goods or services, in order to integrate them into processes of production, transformation, commercialization, professional activity or provision to third parties, will not be considered consumers and users. that do not benefit from the rights granted to consumers. Ganga Electrónica will not accept returns due to withdrawal by companies.

Any incident in the receipt of a shipment, both for missing merchandise and for being damaged/beaten, must be communicated to Ganga Electrónica within a maximum period of 24 hours after receipt, otherwise Ganga Electrónica/Carrier will not be responsible for it. When signing the carrier's delivery note, indicate any anomaly in the packaging, even if the damage to the packaging is small, also indicate it. The state of the boxes, open boxes, beaten, resealed, lack of packages, etc. Failure to indicate this information on the delivery note will nullify any possibility of claiming any lack and/or damage to the merchandise. Always indicate the phrase - Pending review -, this will leave open the option of claiming the carrier for hidden damage caused to received packages. In the event of a lack of any merchandise, both inside the packages and due to missing packages, never throw away the packaging of the boxes and keep the transport labels attached to the boxes. For any claim, the packaging/boxes or photographs of all will be requested. the faces of the packaging and said labels without which no claim can be made. The notification must be made through the Ganga Electrónica website.

The return costs will be paid by the customer in full and may vary depending on the weight and/or volume of the package. The merchandise to be returned must be previously insured by the client through and exclusively by the transport company hired by Ganga Electrónica. The additional cost for the buyer will be 1.25% of the total value (VAT included) of the merchandise. In no case will it be possible to manage procedures for returns or exchange of merchandise at the registered office of Ganga Electrónica.

Ganga Electrónica will not be responsible for returns on products handled by the customer, or those goods that are returned incomplete both in their main elements and accessories. The right of withdrawal is not accepted on products subject to fluctuations in a market not controlled by Ganga Electrónica, nor on perishable objects, objects that can be easily reproduced immediately or that by their nature cannot be returned. Nor will the withdrawal of merchandise or orders that can be considered due to their special characteristics as requested by the client.

In cases of wear or deterioration of the property for reasons that are not exclusively due to its proof to make a decision on its definitive acquisition, Ganga Electrónica may agree with the client the corresponding and proportional compensation for the deterioration.

Exceptions:
The return by withdrawal of the following products will not be possible at any time:

  • All kinds of Software, games for consoles, DVD, Blu-ray, memories, computer components and consumables such as graphics, hard drives, batteries, CPUs and motherboards, paid DTT whose seal/Packaging has been damaged or opened.
  • For reasons of hygiene all kinds of products related to personal care, health and hygiene.
  • All products that require direct contact with some parts of the body, such as In-EAR Headphones, toothbrushes, hair straighteners, whose packaging has been unsealed or the slightest signs of use are detected.
  • All types of laptops and desktop computers that are not returned in the same conditions of delivery (closed and sealed).
  • All kinds of products that require a professional fixed installation and have been installed after the purchase.
  • Those products of fixed installation.
  • All kinds of products whose seal/packaging has been damaged or opened.
  • Books whose packaging or seal has been opened. Books with signs of deterioration or wear.

Instructions for shipping (returning) products:
The delivery of a possible return will not be managed directly at our facilities, but will be delivered to the carrier for shipment. We inform you that, in order to avoid any incident, it is necessary that the smallest products (cameras, accessories, etc.) be protected by additional external packaging - just as you have received it at home - and thus avoid any type of damage or manipulation of the original packaging of the product during transport, if the product is received in poor condition or deteriorated by transport or misuse by the customer, said return or withdrawal will not be accepted, however, Ganga Electrónica offers returns with all-risk insurance. For larger products (televisions, household appliances, etc.) an external packaging protecting the original is not essential, however, it is important to ensure that the product is shipped properly protected inside the original box with the protections intended for this end (corks, porexpan, bubble wrap, etc.) and avoiding any type of manipulation on it.

A discount voucher is also offered for the value of the product to be returned so that it can be used for another product in the catalog.

For any questions about the correct delivery of products to Ganga Electrónica, contact our Customer Service department.

All returns of products that do not have the original, sealed, unopened packaging and/or that do not present the original Ganga Electrónica return form (with RMA number) will be rejected.

7th. Obligations of the User / Client

Keep your personal keys with due diligence.

Faithfully use the shopping service provided by Ganga Electrónica on its website, refraining from manipulating the contents of its website, introducing degrading content or interfering with their computer media through viruses or other conduct prohibited by Law.

Respect the purchase agreement once the order is accepted, with the timely payment of the agreed price and refrain from carrying out abusive and unlawful conduct in contracting

Use the information published by Ganga Electrónica exclusively by the client strictly within the intended personal business relationship.

Do not reproduce, dispose of or dispose of the information published by Ganga Electrónica in all its contents without the express permission of the company itself.

8th. Electronic Bargain Rights

Keep, modify or suspend your website without prior notice.

Modify the price of the offers without prior notice.

Reject orders due to price errors, lack of stock or non-payment by the customer.

Refuse access to computer tools to customers in case of breach of these conditions.

Receive the amount of the customer's purchases when the transaction is accepted.

Reserve ownership and retain full ownership of the item until full payment by the customer.

Reserve the right to carry out raffles for goods or services on its website.

Use the information published by Ganga Electrónica exclusively by the client strictly within the intended personal business relationship.

Do not reproduce, dispose of or dispose of the information published by Ganga Electrónica in all its contents without the express permission of the company itself.

Proceed to correct or amend human or computer errors.

9th. Personal data protection

In compliance with the provisions of current regulations onProtectionof Data, the USER is informed that the personal data requested through the web pages or other means will be incorporated into the automated files for which Import Export GEFT 2014 SL is responsible, and will be subject to automated processing.
In the event that THE USER provides their data to obtain information on the products or services of https://www.gangaelectronica.es/en/ or for any other matter that does not generate a customer/supplier relationship, the data collection form will contain an authorization clause whose acceptance will mean that you give your full consent to the automated processing of the data provided, in accordance with theLawfromProtectionof data.


1. PURPOSE (LEGAL BASIS OF TREATMENT).

The personal data you provide us will be used for the following purposes:

to)Provide the internal registration service and related services, due to requirements prior to the stipulation of commercial contracts, for their execution and to protect credit positions (supplier/client) derived from it (execution of the contract between the parties)

b)Due to requirements of an operational nature, administrative and documentary management, including communications via email of order forms, delivery notes, commercial invoices (all to comply with the obligations established in current legislation, particularly in commercial and tax matters)

c)Consent access and navigation to the sites, prepare anonymous statistics on their use, control the operation and verify possible responsibilities in case of illegal acts (legitimate interest of Import Export GEFT 2014 SL)

d)Develop marketing activities, commercial and commercial information, advertising and promotional activities (sending newsletters and advertising material through messaging applications) by Import Export GEFT 2014 SL

Collecting data for the contractual purposes of points a), b) and c) is MANDATORY AND NECESSARY, so much so that its absence will prevent continuing with the commercial purchase-sale contract and the provision of services.

For the marketing purpose of point d), your consent will be requested, without prejudice to the right of revocation at any time. In this sense, you should markIf I give my express consent to continue receiving your communicationseitherI do not give my express consent and I do not wish to continue receiving your communications.


2. DATA COMMUNICATION/DATA TRANSFER TO THIRD PARTIES.

The personal data collected may be communicated, BY LEGAL OBLIGATION, and according to their specific competence, to public administrations for the performance of their institutional functions, to banking entities, to subjects specialized in the management of information systems and/or payment systems. , to subjects that provide goods or services offered by Import Export GEFT 2014 SL, to Manufacturers and/or suppliers with which Import Export GEFT 2014 SL has a relationship, to subjects that carry out transport or shipping activities, to subjects that Import Export GEFT 2014 SL uses for promotional, advertising, marketing and communication activities, insurance and financial companies, law firms and consultants, subjects in charge of accounting or auditing of Import Export GEFT 2014 SL and public authorities for compliance with thelaw. Personal data will in no case be disclosed by Import Export GEFT 2014 SL

3. PROCESSING OF PERSONAL DATA.

The processing of your personal data will consist, in addition to its collection, in its registration, custody, modification, communication and cancellation in an automated or semi-automated manner and its conservation will be done in paper format and/or electronic support. Personal data processed by Import Export GEFT 2014 SL. are subject to adequate security measures that ensure theirprotection: User identification and authentication; logical and physical access control; media management, disposal and reuse; data backup and recovery; management of incidents and security breaches, strictly necessary to fulfill the purposes mentioned in point 1. For the purposes described in points a) and b), your data will be kept for the time provided by thelaw. For the purpose described in point c) the data will be kept for 2 years. And in the case of the purpose of point d) the data will be kept until the revocation of consent or the interruption of the contractual relationship.


4. RIGHTS OF THE INTERESTED PARTY IN RELATION TO THE PROCESSING OF THEIR PERSONAL DATA.

In accordance with the provisions of article 13 of GDPR 2016/679, we remind you that you have the right to request access to your personal data, rectification, cancellation of the same (when appropriate) or limitation of its treatment. You also have the right to revoke the authorization to process the data for which you have given your consent, as well as the right to file a claim with the Control Authority for theprotectionof personal data.

4. APLAZAME: In accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which repeals Directive 95/46/CE (‚ÄúGDPR‚ÄĚ), you are informed that, in the event that you select the Aplazame deferred payment service, your name, surname, DNI or NIE, email address, billing address and delivery and product that you want to acquire and its price will be assigned to APLAZAME, SL (hereinafter ‚ÄúAPLAZAME‚ÄĚ), with address in Madrid (28020), Calle Tiziano, 5, NIF B-87.074.977, with the purpose of APLAZAME can process the financing request and, where appropriate, analyze, evaluate and manage the credits that you as a user request, in accordance with its data protection policy that can be found at https://aplazame.com/legal/ privacy-policy/.

At any time, you may exercise the rights of access, rectification, deletion, opposition, portability and limitation of the data that corresponds to you as a user, by sending a communication to arco@aplazame.com

10th. cookies

For the use of our website it is necessary to use cookies. Cookies record certain information necessary to carry out the purchase process, do not contain confidential information and are stored on your hard drive. If you wish, you can configure your browser to be notified on the screen of the reception of cookies and to prevent the installation of cookies on your hard drive. Please consult the instructions and manuals of your browser for more information.

a) Use of Cookies and description:

A Cookie is a small file that is stored on the user's computer and allows us to recognize the user. The set of cookies helps us to improve the quality of our website, allowing us to control which pages our users find useful and which do not.
Cookies are essential for the operation of the Internet, providing innumerable advantages in the provision of interactive services, facilitating navigation and usability of our website. Keep in mind that cookies cannot harm your equipment and that, in return, the fact that they are activated helps us to identify and resolve errors.

b) Type, purpose and operation of Cookies: 

The information we provide below will help you understand the different types of cookies:

  • Session cookies: these are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none is recorded on the user's hard drive.
  • Permanent cookies: they are stored on the hard drive and our website reads them each time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We use them, generally, to facilitate the purchase and registration services.

Below we publish a list of the main cookies used on our website, distinguishing:

  • Strictly necessary cookies, such as those that serve for correct navigation or those that allow the purchase requested by the user or cookies that serve to ensure that the content of the web page is loaded efficiently.

 

c) How to disable browser Cookies: 

It is usually possible to stop accepting browser Cookies, or stop accepting Cookies from a particular Service.
All modern browsers allow you to change Cookie settings. These settings are usually found in the 'options' or 'Preferences' menu of your browser.
Our website offers guidance to the User on the steps to access the cookie configuration menu and, where appropriate, private browsing in each of the main browsers:

  • internet explorer: Tools -> Internet Options -> Privacy -> Settings.

For more information, you can consult themicrosoft supportor the browser's Help.

  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.

For more information, you can consult themozilla supportor the browser's Help.

  • Chrome: Settings -> Show Advanced Options -> Privacy -> Content Settings.

For more information, you can consult thegoogle supportor the browser's Help.

  • Safari: Preferences -> Security.

For more information, you can consult thesupport ofAppleor the browser's Help.

d) What happens if Cookies are disabled: 

Some features of the Services will be disabled, such as staying identified, keeping purchases in the "shopping cart".

11th. Sales of "HK Electronic Bargain"

1 . General conditions of use Buyers

Preamble

Import Export GEFT 2014 SL launches, at https://www.gangaelectronica.es/en/ (hereinafter "Web"), a virtual market (MarketPlace) that will allow Buyers (hereinafter "Buyers" or "You"), after registration, contact through their intermediation, with sellers, individuals or professionals, also registered on the Web (hereinafter "Sellers"), in order to buy new, brand new Products. (hereinafter "Products") proposed at a fixed initial price (hereinafter the "Service"). Ganga Electrónica is not authorized to provide tax or additional information on the Websites or clients who are users of Import Export GEFT 2014 SL Any management with these companies will be carried out directly by Import Export GEFT 2014 SL as part of the services provided to clients finals.

1. Objective.

The purpose of these Buyer CGUs is to define the Conditions in which Gangaelectronica.es makes available to Buyers, in the Service framework, technological tools used to buy Products through sellers.

2. Description of the Service

The Service is made up of a set of tools that allow Buyers to register on the Web, view the products of the sellers to order Products, set the price of the Products, confirm receipt of the Products.

The transactions carried out via the Service for the needs of the purchase of the Products are processed directly between the Buyer and the Seller. Gangaelectronica.es is in no case a reseller of the Products proposed by the sellers, through the intermediation of the Service. Due to this, the Products purchased via the Service cannot be returned or exchanged at Gangaelectronica.es (except if otherwise indicated). However, concerned with improving the quality of its Services and to better select its collaborators, Gangaelectronica.es asks that you send us all the comments and suggestions regarding the quality of the transactions carried out through the intermediation of the Service. For this, Gangaelectronica.es puts at your disposal the following email address: info@gangaelectronica.es. In the event that these General Conditions of Use are not respected, Gangaelectronica.es reserves the right to temporarily or permanently block access to the Service to the Buyer involved. Each Buyer agrees to close purchases in good faith.

Since Ganga Electrónica is not the seller, theLGDCU between Electronic Ganga and buyers.

3. Access to the Service

Access to the Service by Buyers is reserved for strictly personal use.

When using the Service, the Buyer declares that he is acting in a private capacity.

In addition to the acceptance of these CGU Buyer, access to the Service is subject to the opening of an account on the Web. During the opening of this account, you undertake to provide only accurate information, and to inform Gangaelectronica.es without delay of any change that affects us, using the messaging tool made available to you within the framework of the Service.

To use the Service, you must use the username and password created when opening your account. You agree to keep them secret and not disclose them to third parties; since you will be solely responsible for access to the Service thanks to your username and password, except for proof of fraudulent use that was not attributable to you.

In case of loss, hacking or fraudulent use of your username and/or your password, you agree to immediately notify the Gangaelectronica.es customer service.

Four . Service Price

Opening an account and using the Service are free of charge.

Only the purchase of Products from sellers would be paid, under the Conditions provided in the GTCS.

5 . Personal information

The information and data that concern you are processed by Gangaelectronica.es, unless otherwise indicated, they are essential for the management of your account and your access to the Service. The information necessary for the shipment will be transferred to the Seller for this sole purpose. This information and data are also kept for security purposes, to respect the legal and regulatory Obligations that are otherwise incumbent on Gangaelectronica.es, and as well as to allow us to improve and personalize the Services that we offer you and the information that you receive. we send.

In accordance with Organic Law 15/1999 of December 13 on the Protection of Personal Data, you have a right of opposition, access, rectification and cancellation of personal data that concerns you, under the Conditions provided by law. To exercise them, all you have to do is write to us at Customer Service or by mail at Gangaelectronica.es. Customer Service Department, C/ San Juan dela Cruz n¬ļ4, Cazalla dela Sierra (Sevilla) 41370, Spain, indicating your last name, first name, e-mail address and, if possible, your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document that includes your signature and indicates the address to which the response should reach you. A response will then be sent to you within a maximum period of 10 days following receipt of the request.

The Web is also designed to pay special attention to the needs of our customers.

Among other things, this is why we use cookies. The purpose of the cookie is to indicate your passage through the Web. Cookies, therefore, are only used by Gangaelectronica.es with the aim of improving the personalized Service that is intended for you.

6 . Intellectual property

6.1 - All texts, comments, reference works, illustrations, works and images reproduced or represented on the Web are strictly reserved in terms of copyright as well as in terms of intellectual property, the use of which is assigned to Ganga Electrónica, throughout the time that covers the protection of these rights and throughout the world. In this regard and in accordance with the provisions of the Intellectual Property Law, its use is only authorized for private use, subject to possible different Provisions, even more restrictive, of the Intellectual Property Law. Any total or partial reproduction, representation, modification or adaptation of the Web and/or all or part of the elements found on the Web that are incorporated is strictly prohibited.

6.2.- If any product marketed through this service is subject to intellectual or industrial protection, the seller will be solely responsible for the eventual breach of said rights, exonerating Ganga Electrónica from any claim that may arise from said breach.

7. Liability

The Responsibility of Gangaelectronica.es towards the Buyer will only be given for acts that are directly attributable to Ganga Electronica and that cause damage to the buyer directly caused by these acts committed by Ganga Electronica. Ganga Electrónica will not be responsible for any damage that may be caused to the buyer and in which Ganga Electrónica may have been indirectly involved. Nor will Ganga Electrónica have any type of responsibility for the damages that may be caused to the buyer due to the misuse that he may make of the Service or any error on his part. Neither will Ganga Electrónica be responsible for acts attributable to a third party to the Service.

Ganga Electrónica will not be responsible, under any circumstances, for the contents that buyers and/or sellers may incorporate into the web page owned by Ganga Electrónica, especially with regard to the description of Products or the appreciations that Buyers make of vendors, products, prices, etc. Finally, Gangaelectronica.es declines all responsibility regarding the sales that Buyers close through its Service, with sellers, whose relationship Ganga Electronica is totally unrelated.

Any complaints regarding the products themselves, comments that appear in the description of the Products or shipments of Products will be redirected to the Seller in each case, who will fully assume the sole Responsibility for this title.

The Buyer is solely responsible for the use he makes of the Service, especially for the assessments and/or evaluations that are made by the sellers' Web, and for this reason, he exonerates Ganga Electrónica from any claim that may derive from these facts. , as well as it is obliged to indemnify Ganga Electrónica for any claim that it may receive from any third party or administration derived from said facts or for any use made by the Buyer of the Gangaelectronica.es page.

8. Partial nullity

If one or several stipulations of these Buyer CGU are considered invalid or are declared as such in application of a law, a regulation or a final decision of a competent jurisdiction, the other stipulations will retain all their force and full scope.

9. Applicable law

These CGU Buyer are subject to Spanish law. For the resolution of any dispute related to its interpretation and/or its execution, the parties submit to the Courts and Tribunals of Madrid, waiving any jurisdiction that may correspond to them.

 

2. General conditions of sale

Preamble

These General Conditions of Sale (hereinafter the "CGV") apply in addition, as far as Buyers are concerned, to the CGU Buyers and, as regards Sellers, to the CGU sellers, in which the terms in capital letters are defined in these CGV.

The CGV apply to all sales of Products made through the intermediation of the Service between the Seller and the Buyer. Their function is to mediate between sellers and Buyers of Products, excluding those between Buyers and Gangaelectronica.es or between sellers and Gangaelectronica.es. Relations between Buyers and Gangaelectronica.es are governed by the Buyer CGU. Relations between sellers and Gangaelectronica.es are governed by the Seller CGU.

Gangaelectronica.es is not the Seller of the Products purchased through the intermediation of the Service; only the Seller, whose name is indicated on the invoice issued for each Product, is the Buyer's contracting party for the purchase of the so-called Products. Therefore, the Products cannot be returned or exchanged through Gangaelectronica.es or through a physical Ganga Electrónica store. For all these reasons, Ganga Electrónica will not be responsible, before anyone, for the products sold by the seller through this service, and therefore the RDL does not apply to it. 1/2007 on consumer protection.

 

1. Formalization of the sales contract between the Buyer and the Seller

1) The Products are presented on the Web with a description that informs the Buyer of the essential characteristics and their price.

2) The Buyer selects the Product(s) he wishes to purchase.

3) Confirm the chosen Product(s) and read and accept these CGV by a validation click.

4) The Buyer receives an email confirming his order. However, the contract will be formalized once the seller has accepted the order.

5) The Seller is informed by Gangaelectronica.es that one or several Products that have been uploaded to the Web have an order request.

6) The Seller undertakes to confirm and/or invalidate the availability of the Product(s) requested by the Buyer within a period of 6 working days following the information received according to point 5).

In the event that the same Product is the object of an order by several Buyers at the same time, and depending on the availability of this Product (special, unique, second-hand product), it will only be sold to the first Buyer who records their order. At that time, the order of the rest of the buyers will be invalidated, thus notifying them. In case of rejection of the order, Ganga Electrónica will not assume any subsidiary or joint liability.

7) Once the availability of the Product(s) is confirmed or invalidated by the Seller, an e-mail is sent to the Buyer to inform him of the availability or not of the Product(s) requested ).

8) In case of confirmation of the availability of the Product(s) by the Seller, the sale is perfected; Once the availability is confirmed, the Seller firmly undertakes to send the Products within the established period and the buyer will be charged the amount of the order.

In the absence of confirmation of the availability of the Product(s) within the period established in point 6), the contract concluded between the Buyer and the Seller is automatically canceled and each of the parties is released from their Obligations. Specifically, the Buyer is assured that this charge will not be made to his bank account.

However, this circumstance will only occur in cases of unavailability of the products.

9) In the event of confirmation of the availability of all or part of the Products requested by the Buyer, the so-called Products will be shipped by the Seller following the modalities set out in article 3.

10) The Buyer must promptly confirm in "My Account" the correct receipt of each Product ordered. By default, the Product will be considered as received within a period of 21 days, counting from its date of issue.

 

2. Price and payment

The purchase price of the Product is set by the Seller (except for an agreement between the Seller and Import Export GEFT 2014 SL). It is mentioned in euros in the descriptive sheet, except for shipping costs, which will be added before validation of the order following the scale specified in article 3, below.

Payment for purchases made through the intermediation of the Service is made by bank transfer, credit or debit card or PayPal (+3.5% + ‚ā¨0.35 on the total value of the order) before Gangaelectronica.es who charges the corresponding amount, in the name and account of the Seller.

 

3. Shipping methods and costs

The following shipping methods are proposed to the Buyer, under the Conditions defined below:

ordinary shipping

Registered shipping (shipping with tracking number)

Express service

Express service with full insurance.

For all Products of an amount less than or equal to ‚ā¨25, the shipment is made according to the Buyer's choice

For all Products of an amount greater than ‚ā¨25, the shipment is made by certificate or Express Service.

The Seller may refuse to ship the requested Product by normal shipping method regardless of the price of the Product. In this case, this exception must be clearly stated in the description associated with said Product. By default, the criteria for choosing the shipping methods mentioned in the previous paragraphs are applied.

The Seller undertakes to send the Buyer the requested Product(s) within a period of 6 working days, following the date of confirmation of availability of the requested Product(s); the Seller firmly undertakes to ship the Products within the established period. The Products are shipped to the address indicated by the Buyer in "my account" and shipped under the Conditions chosen during the order. From that moment on, it is the Buyer's sole responsibility to ensure that the information communicated to Gangaelectronica.es for this purpose is and continues to be correct, since this will allow receiving the Products purchased on the Web. The Products travel at the cost and risk of the Seller. Ganga Electrónica is not responsible for the veracity of the data published on the web by the buyer.

4. Right of withdrawal

Returns due to withdrawal of products in these categories are not accepted, in any case, a discount voucher will be paid for the value of the product to be able to consume another product in the catalog.

 

5. Disputes - Complaints

Without prejudice to the guarantees mentioned in article 4 above, the Buyer has the possibility to indicate in "My account", within a period of 14 days, counting from the receipt of the Product, any claim that meets the following criteria:

Product not received: the Product has not been received by the Buyer.

Non-conforming Product: the Product received does not correspond to the Product ordered.

Damaged Product: the Product received is superficially damaged or broken.

Disputes are settled directly between the Buyer and the Seller, otherwise, with the help of the messaging tool made available to you on the Service.

The Buyer and the Seller shall make every effort to reach an amicable resolution of the dispute.

Depending on the case, the declared dispute will give rise to either the resending of the requested Product or its refund.

 

6. Guarantees

In the case of a professional seller or businessman in original defective products, the current consumer protection regulations will be applied to the buyer.

The Products must be returned to the Seller in the state in which they have been received, with all the elements (accessories, packaging, instructions...). These guarantees are without prejudice to the right of withdrawal provided for in article 4.

 

7. Personal data

In addition to article 6 of the Buyer CGU and article 8 of the seller CGU, the Buyer and the Seller are informed that all the data collected within the framework of the Service during the performance of the same are processed by Gangaelectronica.es with the processing purposes mentioned above.

The information and data of the Buyers that refer to the shipment are transmitted by Gangaelectronica.es to the sellers with the sole purpose of allowing the expedition of the requested Products. They cannot in any case be used for any other purpose.

Each Seller only has access to the personal data provided by the Buyers of their Products to Gangaelectronica.es during their order.

Sellers undertake to maintain the security of personal data that they keep for the needs of carrying out and monitoring orders.

In case of difficulty regarding the processing of this data, the Buyer and the Seller can contact Gangaelectronica.es directly, in the Conditions established, depending on the case, in the CGU Buyer or in the CGU Seller.

 

9. Security

The Web is subject to a security system: Gangaelectronica.es has adopted the SSL encryption procedure but has also reinforced all the interference and encryption procedures to protect as effectively as possible all sensitive data linked to the methods of payment payment used by the Web.

 

10. Partial nullity

If one or several stipulations of these CGV are considered invalid or declared as such in application of a law, a regulation or a final decision of a competent jurisdiction, the other stipulations will retain all their force and full scope.

 

11. Applicable law

These General Conditions are subject to Spanish law. Any litigation related to its interpretation and/or its execution involves Spanish jurisdictions and is submitted to the Courts and

Courts of Madrid waiving the jurisdiction that may correspond to them.

ANNEX I

Article 116 of RDL 1/2007 approving the consolidated text of the General Law for the Defense of Consumers and Users.

Unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements that are expressed below, except that due to the circumstances of the case, any of them is not applicable:

a) They conform to the description made by the seller and possess the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.

b) Are suitable for the uses to which products of the same type are ordinarily used.

c) They are suitable for any special use required by the consumer when it has been made known to the seller at the time of signing the contract, provided that the latter has admitted that the product is suitable for said use.

d) Present the usual quality and benefits of a product of the same type.

The lack of conformity resulting from an incorrect installation of the product will be equated to the lack of conformity of the product when the installation is included in the sales contract.

There will be no liability for lack of conformity that the consumer and user was aware of or could not reasonably have ignored at the time of signing the contract or that originate from materials supplied by the consumer and user.

Article 123.4 of RDL 1/2007 approving the consolidated text of the General Law for the Defense of Consumers and Users

The action resulting from the lack of conformity prescribes in 3 years, counting from the delivery of the good.

Article 1484 Civil Code*

The Seller will be liable for hidden defects in the item sold that make it useless for its intended use, or that diminishes such use in such a way, that the Buyer would not have bought it, or would have given a lower price, if he had known. .

Article 1490 Civil Code*

The action resulting from hidden defects must be brought by the Buyer within a period of 6 months, counted from the delivery of the thing sold.